Venues
The Quarry Park Amphitheater - Rocklin, Ca.
ST Productions and The City of Rocklin is dedicated to providing a high quality entertainment experience. Guests who do not choose to abide by our policies will be ejected from the amphitheater. Ejections are documented and anyone ejected from the amphitheater may be banned from future events. The purpose of our policies is to help ensure that all Quarry Park guests enjoy a positive and safe experience.
The following rules and regulations will be enforced for all ticketed concerts at Quarry Park. All individuals and their belongings are subject to search. The Following information is subject to change without notice;
PERMITTED
Each attendee can bring in a single towel/small blanket for seating in General Admission areas, not to exceed 3’ x 5’ OR a single low profile chair*
Regular camping chairs are NOT permitted
Cameras with 3-inch lenses or shorter
One sealed plastic water bottle per person
Smoking only permitted in the designated areas of the venue
Guests with medical bags or items they must carry with them will be inspected and either have a wristband or sticker placed on it to show that it has been inspected.
*Low Profile Chairs: The specific measurements for a chair to qualify as low-profile are; no more than 7 inches from the ground to the seat, and no more than 20” from the top of the chair to the ground.
Anyone possessing PROHIBITED items will be asked to return them to their vehicles before being allowed to enter the amphitheater or will be asked to dispose of the item/items in the garbage cans provided at the gate.
PROHIBITED
Chairs exceeding the low profile regulations
Any outside food or beverages; Cans, glass bottles or alcoholic beverages
Coolers of any size (including soft sided coolers)
Pets (with the exception to service animals – must have proper paperwork for all service animals)
Weapons of any kind (including silverware)
Pepper Spray
Bullhorns, klaxons, whistles, or any other noise makers that will disrupt the performance
Laser pointers of any type
Musical instruments
Throwing objects of any kind
Projectiles (Beach balls, Frisbees, hula hoops, footballs, or any other throwing type item)
Any object that will create a fire (candles, fireworks, sparklers, etc.)
Professional recording devices of any kind
Umbrellas, ez-ups, and other temporary shade elements
Strollers, playpens, or wagons
Signs, banners, or tripods that will interfere with the view of the performance for other guests
Skateboarding, in-line skates, or hoverboards
Wallet chains, spiked bracelets, or belts
Occupying any seat without the appropriate ticket or entering the venue without a ticket
Irresponsible drinking or behavior
Illegal substances or drugs
Any gestures and/or clothing that utilizes profane language or content that promotes fosters, or perpetuates discriminations on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability, sexual orientation, conduct or encouragement of illegal activity.
Any distraction to the performance or performers
Mistreatment to other guests or staff/personnel, including but not limited to, verbal abuse, harassment, profanity, confrontations, intimidation, or threatening behavior
Failure to follow the directions of law enforcement, security, ushers, ticket takers, or any other ST Productions personnel will result in ejection from the location
FAQ
Is there an age limit for the concert?
There is no age limit for our ticketed concert season. Alcoholic beverages will be available for guests 21 and over with a valid ID.
Do you allow in and out privileges?
Unfortunately, we do not allow in and out privileges. If you go outside of the gate, you will not be allowed back in.
Do I have to bring my printed ticket to the event?
Nope, just download the Eventbrite app to your phone and login in. Your tickets will be saved there. Or you can have the ticket saved into your Apple Wallet/Passbook. You can also bring up the email or PDF on your phone and we can scan you in right there! If all else fails, you are more than welcome to bring a printed version of your ticket.
What is a valid ID?
Valid ID is a state issued identification card, state issued drivers license, military ID, or valid passport. All ID’s must be current. We do not accept expired ID’s.
What are my parking options at the event?
There is plenty of parking near Quarry Park. Please be aware of all street signs. Check out the parking map here > http://rocklin.ca.us/pod/parking-information
What can’t I bring to the event?
Please see Rules and Regulations for the concert season listed above.
What is the refund policy?
Tickets purchased for events at Quarry Park are non-refundable. All ticket sales are final. Refunds are only issued if an event is cancelled. All events are rain or shine.
The name on the ticket doesn’t match the attendee. Is that okay?
You can transfer the ticket to someone else by logging into your Eventbrite account. If you have any issues, go ahead and email us using the Contact Us page
Is my ticket transferable to another event?
No, unfortunately you cannot transfer from one event to another. Tickets purchased for events at Quarry Park are non-refundable. All ticket sales are final.
Can I update my registration information?
Not a problem, login to your account and update your information. If you have any issues, go ahead and email us using the Contact Us page
What form of payment do you accept?
For online payments, we accept Visa, MasterCard, American Express, or Discover. At the gate all credit cards listed and cash. Change is limited at the gate so please try and bring exact change
How do I learn about future events going on in Rocklin?
You can follow us on Facebook at @STProductions, or Instagram @STProductions or join our E-Blast list by registering at xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I forgot to purchase ahead of time, is there a Will Call or Box Office?
If the show is not sold out, you can still purchase tickets at our Box Office up to 1 hour before gates open located at the main entrance. We can take Visa, MasterCard, American Express, or Discover credit/debit card. DUE TO THE MAJOR SHOWS IN 2020 IT IS HIGHLY RECOMMENDED YOU DON’T WAIT – MOST SHOWS WILL SELLOUT
I need accommodation’s through ADA.
The Platinum Living Amphitheater is accessible to persons using wheelchairs and others with disabilities. Informational material is available in large print. Assistive listening devices, materials in other alternative formats, American Sign Language interpreters and other accommodations will be made available upon request. Contact us through our Contact Us page and please provide at least 72 hours’ notice (or two weeks’ notice for American Sign Language interpreters) will help to help ensure availability.
In order to assist the ST Productions efforts to accommodate persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various chemical based scented products. Please help the City to accommodate these individuals.
Accessible parking is available at: City Hall Parking Lot
Where can I contact the organizer with any questions?
Please use the form fill on our Contact page